Returns & Exchanges
At Go Native, we want you to love your sustainable fashion finds, which is why we offer a hassle-free 30-day return policy for all unworn items in their original packaging. We are committed to ensuring your complete satisfaction with every piece of ethically sourced apparel you purchase.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Package Your Items
Place the items in their original eco-friendly packaging, ensuring all garment tags remain attached and the fabric is in original condition.
Ship It Back
Print the prepaid shipping label provided via the portal and drop off your package at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing